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Sidra Cars — Automotive Services System
An operations system and public website bringing automotive services into one clear digital experience for customers and the team.
Live previewProject type
Automotive service system and website
Category
Automotive services
Concept
One service journey from discovery to follow-up
Client goal
Digitize automotive service management and provide customers with a clear, accessible online presence.
Responsive preview
Overview
Ghazal Tech created a service management system and connected public website for Sidra Cars. The experience gives the team an organized workspace for services, requests and follow-up, while customers get a clearer way to explore the company’s offering and reach it online.
Problem
Managing services and requests through disconnected channels slows follow-up and makes it harder for customers to find the information they need before getting in touch.
Solution
A connected website and internal system were developed to combine service presentation, request management, content and daily follow-up in one responsive experience.
Key features
- Customer service and request management
- Responsive public website
- Organized request status follow-up
- Website information managed from the system
- Clear experience for customers and staff
- A structure adaptable to company needs
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